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Is There a Post Office at Heathrow? Terminal Guide 2026

By jb · Heathrow Airport Guide · Updated 12 November 2026
A modern jet airplane docked at an airport terminal gate, ready for boarding on a cloudy day.
Photo: K / Pexels

Yes, there is a Post Office at Heathrow, but only in two of the four terminals: inside WHSmith in Terminal 3 Departures (landside, next to Pret A Manger) and inside WHSmith in Terminal 5 Landside Departures (next to the South Wing). There is no standalone Post Office branch in Terminal 2 or Terminal 4. Both branches currently show opening hours of 09:00 to 17:00, every day of the week, on the official Post Office branch finder. Checked against heathrow.com and the Post Office branch finder, 2026.

Which Heathrow Terminals Have a Post Office

Heathrow's own site confirms the airport Post Office operates from two locations, both run as a counter inside a WHSmith store rather than a standalone branch:

TerminalLocationAddress
Terminal 3Departures, landside, next to Pret A Manger, inside WHSmithTerminal 3, London Heathrow Airport, Hounslow, TW6 1QG
Terminal 5Landside Departures, next to the South Wing, inside WHSmithTerminal 5, London Heathrow Airport, Hounslow, TW6 2GA

Terminal 2 and Terminal 4 do not have a Post Office counter. If you're departing from either of those terminals and need Post Office services, you'd need to use the Terminal 3 or Terminal 5 branch before you fly, or a Post Office branch outside the airport before you travel.

Both branches are landside, meaning you can reach them without going through security, which matters if you need to post something before you fly rather than after.

What You Can Do at the Heathrow Post Office

The Post Office branches at Heathrow carry standard Post Office counter services, including:

Because these are full Post Office counters rather than a postbox or a stamp machine, they're the right place at Heathrow to post a parcel, not just a letter.

Post Boxes: Before and After Security

Separately from the Post Office counters, Heathrow has standard Royal Mail post boxes in each terminal, both before and after security. These are for letters and postcards only. You cannot post parcels using the post boxes, and anything posted may be inspected by HM Customs before it leaves the country.

This means you don't need to reach Terminal 3 or Terminal 5 just to post a letter or postcard: a post box in your own terminal will do, whichever side of security you're on when you want to post it. A parcel still needs the Post Office counter at T3 or T5.

Buying Stamps at Heathrow

If you just need stamps rather than a full Post Office visit, Heathrow's WHSmith branches in the terminals sell them at the till, and there are also coin-operated stamp machines in each terminal for when a WHSmith queue or opening time doesn't suit.

MailandFly: Posting Items You Can't Take Through Security

Heathrow also runs a separate service called MailandFly, located at security, for items that would otherwise be confiscated as prohibited (for example, oversized liquids or certain blades). Rather than losing the item, you can choose to have it placed into the MailandFly collection container instead of disposed of. You're given a unique tracking code to register online and reclaim the item later. Fees apply only if you want the item posted back to you - postage and packing costs depend on size, weight and destination - and you typically have six weeks to claim, with items usually arriving within about three days of being requested. MailandFly at Heathrow is operated by Smarte Carte; check its specific terms at the point of use, since fees and claim windows can be adjusted by the operator.

Post Office Opening Hours at Heathrow

The current listing on the official Post Office branch finder shows both the Terminal 3 and Terminal 5 Heathrow branches open 09:00 to 17:00, Monday to Sunday. Airport branch hours can change with staffing and footfall, so if your visit is time-critical, check the Post Office branch finder for the specific branch shortly before you travel rather than relying on a fixed hours table.

Heathrow Post Office at a Glance

Terminal 3Terminal 5Terminal 2Terminal 4
Post Office counterYes, inside WHSmithYes, inside WHSmithNoNo
Post boxes (letters only)Yes, before and after securityYes, before and after securityYes, before and after securityYes, before and after security
StampsWHSmith till and coin machineWHSmith till and coin machineCoin machineCoin machine
MailandFlyAt securityAt securityAt securityAt security

Frequently asked questions

Is there a post office at Heathrow Airport?

Yes, but only in Terminal 3 and Terminal 5, both inside WHSmith. There is no Post Office counter in Terminal 2 or Terminal 4.

Which terminal is the Heathrow Post Office in?

Terminal 3 Departures, landside, next to Pret A Manger, and Terminal 5 Landside Departures, next to the South Wing. Both are inside a WHSmith store.

Can I post a parcel at Heathrow?

Yes, at the Post Office counter in Terminal 3 or Terminal 5. The ordinary post boxes found in every terminal are for letters and postcards only, not parcels.

What are the Heathrow Post Office opening hours?

The official Post Office branch finder currently lists both the Terminal 3 and Terminal 5 branches as open 09:00 to 17:00, every day. Check the branch finder before you travel, since hours can change.

Where can I buy stamps at Heathrow if I just need to post a letter?

WHSmith branches in the terminals sell stamps at the till, and there are coin-operated stamp machines in each terminal.

What happens if security won't let me take an item through, and I don't want to bin it?

Ask about MailandFly at the security checkpoint. For a fee, you can have the item posted back to you instead of disposed of, using a tracking code to reclaim it online; you typically have six weeks to claim.

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